Conversational intelligence for customer relations
Boost sales, reduce churn and improve customer service
Choose your goal :
CALL|WATCH : the sales booster
Pick up on what your leads are saying, and how, thanks to speech recognition and voice processing
Draw up the profile of success : keywords, attitude, conversation style and more
Save time with the predictive plugin : during the first minutes of the call, CALL|WATCH predicts the outcome. Keep going, hang up or change strategy !
CALL|WATCH : the churn hunter
Identify client irritation and satisfaction
Identify the triggers of churn and redesign your best practices
Lose fewer clients with the predictive plugin : CALL|WATCH identifies high-risk clients !
CALL|WATCH : for your clients' delight
Automate call monitoring
Automatically assess client satisfaction
Define best practices, guidelines and rules of compliance : CALL|WATCH verifies them for you !